Lead Retail Associate

Become part of the Converse Team

Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.

Without You, We’d Just Be Collectors of Our Own Stuff

Business equals selling stuff. That’s the basic model. The more complex awesome model is creating stuff that people identify with and then you figuring out how to get it to them. We need people like you: creative, dynamic problem solvers who see it as more than business. Who see it as giving people the tools of self-expression and individuality.

JOB DESCRIPTION CONVERSE OUTLET STORES

JOB TITLE

ORGANIZATIONAL CONTEXT

Visual Merchandising

REPORTS TO: Store Manager / Visual Merchandising Manager

PURPOSE OF THE JOB

The Visual Merchandising Captain (VMC) for the Converse brand will function as a business partner to the Store Manager (SM) and Visual Merchandising Manager (VMM). The VMC will implement and maintain all visual directives and standards for interior merchandising, windows, and in store special events which follow the Western Europe Guidelines for the store’s location.

Additionally, the VMC will follow up, guide & train Visual Merchandising Leads (VML) from other stores - within territory, to make VML better at their Visual Merchandising skills and workways.

KEY ACCOUNTABILITIES

• Follow all visual directives and company visual campaign books when executing store set-ups;
• Adapt and or substitute in a brand appropriate manner to make visual merchandising suitable to store needs  within owned territory.
• Receive photo feedback from stores, within territory, review and analyse.
• Feedback concerns and needs from stores within territory to VMM.
• Implement and maintain visual displays and merchandising to maximize store business within own stores location and support VML in the territory.
• Ongoing training of store associates in visual merchandising standards in line with Retail Excellence objectives;
• Organise, on a weekly basis, communication with VML within territory.
• Execute display for windows, merchandising and special events in store;
• Partner with SM and VMM in order to best support business needs;
• Remain aware of the competition in retail visual industry standards in the marketplace;
• Lead and collaborate with stock and selling teams on replenishment before, during and/or end of business day;
• Constant maintenance of products on selling floor to ensure impeccable display during business hours.
• Maintaining the pricing strategy on the shop floor according to the GMM guidelines.
• Maintaining, ordering and taking care of all point of sale materials onsite, provided by EHQ.
• Ability to sell the Converse products visually, while giving our consumers the best service.

JOB COMPETENCIES

Excellent leadership and communication skills

An eye for detail for quality and fit

Proactive, problem solver

Creative person with a strong sense of style

• player

An Achiever (results driven)

Good presentation skills

Highly service-oriented

Positive attitude

On Trend / In harmony with Brand

Converse is more than a company; it’s a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we’re different.