ABOUT CONVERSE

Converse is a place to explore potential, break barriers, and push out the edges of what can be. The company looks for people who can grow, think, dream, and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders, and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.

Converse is the story of a sneaker that started on the court and moved to the stage and street. We’re a company ready for change and that’s who we hire: the most malleable, the most innovative, and the most creative. Our clothes and sneakers have been worn by rebels, rockers, rappers, artists, thinkers, and individuals. So that’s why we hire individuals. So, we’re speaking the same language

ABOUT OUR TEAM
Global Partners (GP) is a small but mighty team that works with 28 licensee and distributor partners to drive brand energy and business results across 40+ countries (in Latin America, Central + Eastern Europe, Middle East, Africa, and SEAIA). As a Converse geography, we are proud to provide our partners with top-tier guidance regarding Planning & Analytics, Merchandising, Marketing, Marketplace Management, and Strategy as they manage the Converse brand in their territories.

WHO YOU WILL WORK WITH
In this role, you will have the opportunity to work directly with the GP Digital Team and will collaborate with functional experts on the Merchandising, Marketing, Planning & Analytics, Finance and Retail teams with a goal of driving improvements and elevating key dimensions of our Digital processes. In addition, you will support our Licensed and Distributor Partners in executing key commercial programs as well as driving CX updates to unlock growth opportunities and drive the overall success of our business.

WHO WE ARE LOOKING FOR

We’re looking for a Senior, Digital Seasonal Planning & Experience Specialist, GP that will help drive consistency and growth across Converse Global Partners’ Digital portfolio. This role will partner with cross-functional teams such as merchandising and marketing to ensure our international sites are executing and aligned with our brand strategy.The candidate needs to be a self starter who can manage competing priorities while drawing on their experience in Digital CX and commerce. We are looking for candidates who have experience in one or more of the following

E-commerce Consumer Experience and UI
Digital Seasonal Execution including site merchandising
Digital roadmap planning and support

WHAT YOU WILL WORK ON

Consumer experience management;
Complete converse.com consumer experience site audits across our portfolio and deliver monthly scorecards for each site to identify areas of opportunity for improvement. Review scorecards with each Partner monthly / quarterly and align on action plans to improve the sites.
Partner with owned Geos and Global teams to track, review and share UI updates as well as testing results + best practices.
Complete pre-launch review and approval of new converse.com sites to confirm consumer experience readiness
Share supporting research and development of more advanced / future opportunities related to the consumer experience offered by our converse.com sites.
Seasonal Readiness + Execution – every season, support the preparation and delivery of our seasonal guidance in alignment with merchandising and marketing. This may include special topics including but not limited to seasonal planning, gridwall management, product flows, and guidance on global key stories for the season.
Digital playbooks – develop and deliver Digital content that shares best practices and fundamental guidelines related to new site launches, managing key moments, and optimizing operations across our .com sites. Align publishing / sharing of content with the GP Digital Excellence Center.
Review site merchandising execution across sites. Review compliance with seasonal site merch guidance, with a focus on the execution of our global key stories and offerings to target consumers, including checking the stories that are being told and how they are being told.
Drive management of seasonal Digital Digest. Highlighting new resources, tools and industry news for all digital partners.

WHAT YOU BRING

A minimum of 3 years directly revevant experience OR
Bachelor’s degree or equivalent combination of education, experience or training
3+ years of experience in digital/ consumer experience / UI / operations (preferably in an ecommerce environment)
Experience within the digital retail landscape including consumer experience optimization
Strong organizational, communication, storytelling and presentation skills
Experience and interest in business operations, including data management and analysis
Interest in consumer products, especially footwear and apparel + an openness to learn Commercial operations – while managing against 4-season offense
International experience (e.g., international studies, study abroad, etc.) and/or strong interest in global business is a plus
Strong verbal and written communication skills
Strong time management and organizational skills
Strong sense of urgency
Ability to work independently and cooperatively in a diverse group
Ability to self-start and prioritize effectively
Ability to network, influence, and utilize internal and external resources
Typical Office: This is a typical office job, with no special physical requirements or unusual work environment.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, a casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.